What are the technical specs?
You can view the technical specifications here.
Do I need to download an app?
Many features of the Doppler require Wi-Fi to function, so it must connect to your Wi-Fi network. The phone app is required to initially configure your Doppler and connect it to the internet. After that, the app is no longer necessary, but it does have many features that allow for customization with the alarms. The free app is available now for iOS and Android.
How do I order the USB-C ports?
When you order the Doppler you can select the USB-C option, which has 3 USB-C ports and 3 USB-A ports. That is available here. If you have already ordered your Doppler and would like to upgrade, here is the link for the self install upgrade.
What if the power goes out?
The Sandman Doppler features an internal rechargeable battery backup so when the power in your house goes out the Doppler’s alarm will still go off. There is no battery for you to install or replace!
What about 24 hour time?
Of course! The Doppler can display the time in either 12 or 24-hour format. Just press the clock button.
What if I live in Europe?
The Doppler features a dual voltage power supply. This means it will work worldwide of 110 or 220-volt power. We will supply the proper plug for your country as well. Just plug in the Doppler and it will work!
When will the Doppler ship?
We are currently shipping! Please check out our update site for more details.
What about Quick-Charge?
The Doppler does not feature Quick-Charge. We wanted to go with a universal format and Quick-Charge hasn't and won't be universally adopted. Your Quick-Charge compatible phone will still charge fine (and at high-speed) it just won't be as fast as some other chargers. Usually, the Doppler is used to charge your phone overnight so you'll still have plenty of charge!
Is the Doppler always listening to me?
A few seconds of what is picked up by the microphones will be analyzed by the Doppler and discarded permanently unless the wake word “Alexa” is detected. The Doppler never saves anything it hears permanently. Also, nothing is transmitted unless a wake word is detected. When you say “Alexa”, your command is sent to Amazon's servers via a secure connection and a response is sent back securely. If Alexa is turned off or if the mute button is pressed, nothing is listening, and nothing will be stored or analyzed.
What about Google Assistant?
We are looking into adding Google Assistant and building it into the Doppler. Stay tuned!
What about Airplay/Google cast?
We are looking into building this streaming functionality into the Doppler. It's an awesome idea! In the meantime the Doppler has bluetooth functionality.
How do I listen to FM radio?
The Doppler doesn't have a true FM radio inside, but you'll be able to listen to many FM radio stations via Internet radio. Just ask Alexa to play your favorite radio station.
Will it blind me in the middle of the night?
Absolutely not! The Doppler will automatically dim at night and the user can adjust how dim it gets. It can even be set to have the display off completely so you can sleep in total darkness.
Does it have multiple alarms?
Yes, the Doppler can store multiple alarms that are managed by the app. Additional alarms can also be set via Alexa and a single system alarm can be set via the physical buttons on the device.
What is the warranty on the Doppler?
Read the warranty information here.
What streaming services are supported?
Currently, the Doppler supports streaming via Pandora, Amazon Music, TuneIn, iHeartRadio, SiriusXM, Audible and Deezer. Support for Spotify will be coming soon.